Returns & Exchanges
We want you to love your home as much as we do, which is why we offer a 30-day return policy on all unused and unopened wallpaper rolls. Please ensure all items are returned in their original packaging and condition to qualify for a full refund.
Return Process
- 1.Check Your Batch
Before opening, verify that all rolls are from the same batch and are in perfect condition; we cannot accept returns for rolls that have been opened or had the labels removed.
- 2.Register Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and generate your unique return authorization.
- 3.Pack With Care
Securely package your items in their original shipping box or a sturdy alternative to prevent damage during transit, ensuring the return form is included inside.
- 4.Ship and Track
Drop off your package at your chosen courier point and keep your proof of postage; your refund will be processed within 10 working days of the items arriving back at our warehouse.